Drift
Enterprise B2B conversational AI platform for qualifying leads and booking meetings, currently transitioning to its successor, 1mind.
About Drift
Drift is a pioneer in the conversational marketing space, designed to accelerate B2B pipelines by replacing static web forms with real-time AI engagement. Following its acquisition by Salesloft and a subsequent merger with Clari, the platform utilizes AI agents to qualify website visitors, book meetings, and manage sales signals. It identifies high-intent buyers the moment they land on a site, providing a personalized "concierge" experience that bridges the gap between marketing and sales. However, the platform is currently in a transition phase. Drift is scheduled to be sunsetted in 2026 in favor of 1mind, a partner platform that provides advanced multimodal AI capabilities for Clari and Salesloft. While Drift still offers robust features for B2B revenue teams at enterprises like IBM and Cisco, new and existing users are being funneled into a long-term migration path toward 1mind's 'Superhumans' AI for enhanced buyer intelligence and forecasting accuracy.
Key Features
How to Use Drift
Integrate with Revenue Stack
Connect Drift with your CRM (like Salesforce) and Salesloft to ensure data flow between marketing and sales teams.
Configure Chat Playbooks
Deploy AI agents on high-traffic or high-intent pages to replace static forms and start qualifying visitors.
Monitor Engagement Signals
Analyze lead signals and use the 'Rhythm' AI feature to prioritize follow-up tasks for your sales development reps.
Plan Migration to 1mind
As the 2026 sunset date approaches, coordinate with Salesloft and 1mind to begin transferring buyer signals and workflows.
Use Cases
Pros & Cons
Pros
- Strong user-friendly interface with high ratings on G2 for ease of use.
- Pioneering B2B conversational AI with deep expertise in lead qualification.
- Excellent integration with enterprise sales methodologies like MEDDPICC.
- Robust revenue intelligence and forecasting capabilities through the Clari partnership.
Cons
- Platform is officially sunsetting in March 2026, requiring users to migrate soon.
- Experienced a significant data breach in August 2025 affecting over 700 organizations.
- Lacks native support for e-commerce, transactional sales, or automated LinkedIn outreach.
- Pricing can be aggressive with high add-on costs for features like dialers.
Pricing Details
Historically tied to Salesloft enterprise tiers; users face 8–12% annual increases with add-ons like dialers costing ~$200/user. Contact sales for sunset-period migration terms.
Ready to try Drift?
Visit the official website to get started today.